Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Our People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. The company’s 700+ employees are dedicated to fueling the curiosity of over 16 million active users globally. For more information about SurveyMonkey, please visit surveymonkey.com.
The key to building customer loyalty is listening and responding to feedback. SurveyMonkey CX takes customer experience management to the next level with a solution built around the Net Promoter System® that’s designed to collect, understand, and act on customer feedback. Translate insights into action so you know exactly what will move the needle.
We’re looking for a highly motivated, experienced Product Marketing Manager to drive the growth of SurveyMonkey CX to help organizations around the world manage their customer experience and delight customers.
This Product Marketing Manager role requires an understanding of all aspects of product marketing and marketing channels. Your core responsibilities include driving growth of our SurveyMonkey CX product by driving the product strategy and execution. You will also craft the messaging and positioning for the product to differentiate it in the market. You should have experience in growth-focused product marketing for Enterprise SaaS solutions, plus an exceptional track record of developing and launching products through close collaboration with Product, Demand Generation, Online Marketing, Email Marketing, Marketing Communications, Sales, Customer Success, and Strategy.
At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.
SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.