Freshservice

IT Helpdesk Software

Developed by Freshservice

Integrating SurveyMonkey with Freshservice allows customers to immediately log their experiences and provides you with valuable insight on what your customers want, or where you need improve.

Features

3
Create and share surveys to gain meaningful data.
3
Attach a survey to an existing ticket, or define a scenario under which a customer is invited to take a survey (for example when a ticket is closed or resolved).

Requirements

This app requires access to:
  • View collectors for your surveys and those shared with you
  • Create or edit contacts in your account
  • View your contacts and contact lists
  • View your surveys and those shared with you
  • Create or edit collectors for surveys in your account
  • View your user information

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